Frequently Asked Questions

Q: What types of products can I purchase from Oli-Enterprise?

A: Oli-Enterprise specializes in high-quality tropical products, including cashew nuts, sesame seeds, ginger and soybean. We offer these products in a variety of forms to meet your specific needs.

Q: How can I place an order for tropical products?

A: You can place an order by contacting us directly on our website, by e-mail or by phone (Whatsapp) . Our team will help you select products, set prices and answer any other questions you may have.

Q: Is there a minimum quantity required for orders?

A: Minimum order quantities vary depending on your order. Please contact our sales team for specific details on minimum order quantities for each product.

Q: How does Oli-Enterprise ensure the quality of its products?

A: We source our products from trusted growers and conduct thorough quality checks at each stage of the supply chain. Our rigorous quality control processes ensure that only the best products reach our customers.

Q: What payment methods does Oli-Enterprise accept?

A: We accept various payment methods, including bank transfers and other secure online payment options. Please contact our sales team for more details on payment options.

Q: Does Oli-Enterprise ship products internationally?

A: Yes, we provide international shipping. We work with reliable logistics partners to ensure timely and safe delivery of our products to customers worldwide.

Q: How long does it take to receive my order?

A: Delivery times vary based on the destination and the nature of the order. Generally, orders are processed and shipped within a few business days. Our team will provide an estimated delivery timeline upon order confirmation.

Q: Is it possible to track my shipment?

A: Yes, once your order is shipped, we provide tracking information so you can monitor the status of your shipment in real-time.

Q: What should I do if I am not satisfied with my purchase?

A: At Oli-Enterprise, we offer a satisfaction guarantee. If you are not satisfied with your product, please contact our customer service team, and we will work with you to resolve any issues.

Q: How can I establish a partnership with Oli-Enterprise?

A: To become a partner, please reach out to us via our website’s contact form, email, or phone (whatsapp). Our partnership team will discuss the details and guide you through the process of establishing a collaboration.